Welcome to The Enchanted Seed Company. By purchasing our products, you agree to the following terms and conditions:
1. Product Use: Our seed sets are intended for personal use only. Commercial use or resale is prohibited without written consent from The Enchanted Seed Company.
2. Pricing and Payment: All prices are listed in £GBP . Prices are subject to change without notice.
3. Shipping: We ship to United Kingdom. Shipping times and costs vary based on location and shipping method chosen at checkout. We are not responsible for delays caused by shipping carriers.
4. Liability: The Enchanted Seed Company is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
5. Modifications: We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.
By purchasing from The Enchanted Seed Company, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions, please contact our customer service team.
Thank you for shopping with Enchanted Seed Company. We are committed to ensuring your satisfaction with your purchase. Please review our return and refund policy below:
1. You have 14 days from the date of delivery to request a return.
2. We accept returns for items that are damaged upon arrival or if you received the wrong item. To be eligible for a return, please ensure the item is in its original packaging and in the same condition as received.
3.Contact us within 14 days of receiving your order to initiate a return.
- Provide a detailed description of the issue along with photographic evidence of the damage or incorrect item.
- We will provide instructions for returning the item and a return authorization.
4.Once we receive the returned item and confirm its condition, we will process your refund.
- Refunds are issued to the original payment method and typically take 5-7 business days to process.
5. Please note that we do not accept returns for items that are not damaged or incorrect.
If you have any questions or need assistance with your return, please contact our customer service team. We are here to help!